We’re a family-owned independent insurance agency serving Northeast Ohio.
As a family-owned agency with deep Northeast Ohio roots, we aim to give the same personal service to you that we’d give to our own families.
Whether insuring your car, your home, or your business, we’ll work hard to analyze and understand every factor that could affect your coverage and rates.
The Lyndalls
Dale Lyndall (Owner/principal)
Dale started our agency in 1971 from scratch. Since that time, the agency has grown to represent countless Northeast Ohio families, as well as a commercial customer base spanning industries big and small.
Mark Lyndall (Owner/principal)
Mark joined the agency in 2006 after spending two years learning the insurance business as a claims adjuster. He got his business degree at Monmouth University in New Jersey.
craig Lyndall (Owner/principal)
Craig joined the agency in 2007 following five years working and learning in the corporate world. He has a BS in business from Boston University.
Coverages We Offer
We specialize in auto, home, and business insurance, and also offer life insurance policies to fit any size or need.
auto
Auto insurance is required by law in the state of Ohio, and there’s a lot to account for when finding the right policy for each individual. We’ll help you understand and choose which coverage is right for your driving needs, your vehicle, and your budget.
home
Homeowners insurance is designed to bring your home and possessions back to the same condition they were in before a loss occurred. Not all coverages are the same, and we take special care to find the right policy for each unique home and family need.
COmmercial/business
We work with a wide variety of companies in various industries. From large corporations to a local, to single location companies, to online and tech startups, we’ve seen it all and covered it all.
life
From whole life, to universal life, to term life, to group life, we can handle all your needs. Many companies try to sell you the life insurance that makes them the most money – we’ll sell you the one that’s right for you.
Contact Us
Contact us or stop by our Chagrin Falls office anytime. We’re more than happy to meet in person either in our office or in your home/business.
Phone: 440-247-3750
Fax: 440-247-3720
Email: info@lyndallinsurance.com
You can also send us a message below.
Our Office
7227 Chagrin Road
Chagrin Falls, OH 44023
What do I do if I have a claim?
One of the most confusing times for our clients is when there's a claim. You've had an auto accident or something has happened that has damaged your home. What do you do? Who do you call? Hopefully this page will help.
Contact info for your company is on this page. Additionally, you can email us a question with the contact form below or always call us during business hours.
Do I have a claim?
If you have this question, your first call should be to us at Lyndall Insurance. You can call us during our business hours or send an email using the form below. We will discuss the incident and help you figure out if you have a claim or not. If there's any question, it's likely worth having a discussion.
How do I file a claim?
Claims are handled by the insurance companies themselves. They adjust the claims and write checks to cover the losses. If you have a claim, your first step is to call the claims number for the carrier your insurance is with.
What happens after a file a claim?
The insurance company will assign an adjuster who will manage the process of studying the incident, finding what coverage is applicable and settling the claim with you for the appropriate amount of money.
If at any point during this process, you have questions or concerns, it is our job at Lyndall Insurance to be your guide and advocate. We represent you and will help you ensure the company is meeting appropriate expectations.
Do I need a police report?
It's always better to have official documentation.
I got into a car accident that isn't my fault
If there's an accident that isn't your fault, ideally you can settle the claim with that other company directly. This takes a bit of work and patience, but it helps keep your own insurance claims history clean. Lyndall Insurance can help guide you through this process and if it becomes too difficult or too much trouble, you can file with your own carrier, pay your own deductible and your company will subrogate after the fact.
For example, if you are insured with Grange and the person at fault is insured with Allstate, you can file your auto claim with Grange, and Grange will take care of you and later try and get compensated by Allstate.
What is a deductible?
The deductible is the financial portion of the loss you're taking on personally. Typically auto deductibles are between $250 and $1000. If you have a $5000 claim and a $500 deductible, your settlement will be $4500.
Do I have rental car coverage?
Most auto policies sold by Lyndall Insurance have rental coverage, but occasionally clients decline it or ask us to remove it. You'll have to refer to your policy or ask us to refer to your policy to be sure.
I have an injury. When should I settle?
This is a really tough question. Generically speaking, you don't want to settle until after you're medical treatment related to an accident is 100% complete. When it comes to situations like these, we generally defer to doctors and the client themselves. Occasionally, clients decide to use attorneys. We defer there as well. We are licensed insurance people, but when it comes to situations involving medical expertise all we can do is offer to give you insight into prior experiences as an agency.
Company Claims Contact Info:
Acuity Insurance:
Claims 800-242-7666
Glass 866-815-7696
Towing 866-732-1466
Email: claims@acuity.com
Auto-Owners Insurance:
Claims 888-857-7914
Glass 800-264-4143
Towing 888-869-2642
Chubb Insurance:
Claims 800-252-4670
Glass 800-252-4670
Towing 800-252-4670
Erie Insurance
Claims 800-362-6541
Glass 800-552-3743
Towing 888-295-5060
Grange Insurance:
Claims 800-445-3030
Glass 800-951-9734
Towing 800-837-5570
Email lossrept@grangeinsurance.com
Hagerty:
Claims 800-922-4050
Glass 800-922-4050
Towing 888-310-8020
Email claims@hagerty.com
Motorists Mutual:
Claims 800-876-2538
Glass 877-379-4669
Towing 800-876-2538
Email webclaim@motoristsgroup.com
Progressive:
Claims 800-274-4499
Glass 800-274-4499
Towing 800-776-2778
Travelers:
Claims 800-252-4633
Glass 800-252-4633
Towing 800-252-4633
Westfield Group:
Claims 866-937-2663
Glass 800-810-3665
Towing 800-787-9078
Email westfieldccc@westfieldgrp.com
7227 Chagrin Road
Chagrin Falls, OH, 44023
United States